In an industry-academia collaboration with a company, we are developing a self-monitoring system for workers. This system differs from conventional self-monitoring methods in that it (1) starts with familiar themes, (2) periodically checks short items, and (3) provides immediate feedback according to the answers. In this workshop, we wanted to extract what functions and contents could be added to the prototype system to make it more useful for workers in preparation for the actual operation of the service.

Company employees, psychology professionals, and graduate students participated in the workshop and discussed from various perspectives. The themes of the group work were “improvement of usability” and “contents of self-monitoring (feedback)”. The final output is shown in figure 1.

The ideas from this workshop are as follows.
(1) How to present the result graphs: Specific ideas were suggested as to what kind of information should be organized.
(2) Improvement of the questionnaire content: It was found that the desirable image was imposed too much.It was suggested that the questionnaire should be improved to show that the respondents were cared for.
It was suggested that the questionnaire should be improved to show that the respondents were concerned and cared for.
3) About feedback
– The amount of feedback: It was assumed that there were two types of people who felt the amount of feedback was too little or too much.In order to meet the needs of the two types of people, ideas such as using different URLs for the feedback were obtained.
– Feedback that makes people want to continue: An idea was raised that it would be good to focus on the positive and extend the content.
4) About the pathway to psychological consultation：The career counseling was suggested as an entrance to support people who needs sufficient care.

From the opinions expressed in the workshop, it was revealed that the original concept of this system needed to be revised. In addition, how to increase the sense of tailor-made was discussed, in order to encourage continuous use. It was also suggested that psychological counseling could be used in combination with this system to provide more comprehensive support to those who need it. Based on these opinions, the system will be modified in the future.